News - StatesideBPO

News

27
Mar

Now Hiring: Inbound Telephone Sales Specialist

This position is responsible for handling inbound contacts and using persuasive sales techniques to generate sales, while maintaining customer satisfaction by demonstrating solid listening skills and consistently accurate data entry. Must commit to 6 days of training (paid) that falls within the days of Monday through Friday. Primary Responsibilities Develop sales opportunities through inbound telephone sales and customer service techniques.

Read more

17
Mar

Now Hiring: CALL CENTER WORKFORCE MANAGEMENT SUPERVISOR – OPERATIONS

We are looking for a passionate, analytical, and organized Workforce Supervisor to join our Workforce Optimization team. In this role, the individual is responsible for long-range strategic and short-term tactical forecasts for our contact/call center. This position will also provide quantitative analysis of the organization’s effectiveness; measure and analyze productivity at the site, team and agent level; provide decision-making support

Read more

17
Mar

Now Hiring: CALL CENTER OPERATIONS SUPERVISOR

The role of a Call Center Operations Supervisor is to motivate and direct the performance and behaviors of their team and develop Customer Service or Sales Specialists; creates and maintains an environment of open communication and leads by example. Forges solid relationships and empowers team members, laying the foundation for a high performing team. Responsibilities: •  Coaches and develops agents

Read more

16
Mar

Now Hiring: Training Facilitator

We are looking for a Training Facilitator to be responsible for delivering course content to support the development, productivity, and retention of our employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Ability to work independently Facilitates course material to a minimum number of 10 participants in a group using various adult learning methods such as presentations, discussions, and classroom activities. Instructs participants using a virtual

Read more

24
Feb

Now Hiring: Customer Service Representatives In Fort Myers

Customer Service Representative: Work From Home Opportunity – Fort Myers Area Only StatesideBPO is currently looking for Customer Service Representatives who are energetic, quick paced, well spoken, and self-motivated team players with a “can-do” approach to provide support to our customers through our virtual call center environment. DUTIES and RESPONSIBILITIES: Demonstrate excellent communication, writing, and computer skills Demonstrating the ability

Read more

9
Feb

Now Hiring : Customer Service Representatives

Customer Service Representative-Work-At-Home Opportunity StatesideBPO is looking for customer service representatives who are energetic, quick paced, well spoken, and self-motivated team players with a “can – do” approach to provide support to our customers.This position has growth potential and is responsible for tracking the status of orders, data entry and contacting customers on resolution of problems. The qualified candidate must

Read more

20
Oct

StatesideBPO Adds and Expands inContact Solutions to a Growing Global Customer Service Network

Scalable solutions from inContact allow StatesideBPO to increase their customer base and expand into a larger international BPO marketplace SALT LAKE CITY – October 20, 2015 – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the expansion of StatesideBPO, an inContact business process outsourcer (BPO) customer, from its original

Read more

14
Sep

StatesideBPO Announces Special Network Marketing Business Unit

September 14, 2015 – Ft. Myers FL – StatesideBPO, a leader in cloud contact center and customer service solutions staffed with disabled Americans and U.S. Veterans, announced the establishment of a special business unit to service Network Marketing Companies and Direct Sales organizations. “StatesideBPO is entering the next phase of growth by targeting specific vertical markets and honing our training

Read more

3
Aug

StatesideBPO, a Leading Multi-National Business Process Outsourcing (BPO) Provider, Today Announced the Appointment of Garrett Mullins as Chief Sales and Client Officer

Garrett will be responsible for StatesideBPO’s (“Stateside”) global sales and marketing organization, and will be accountable for revenue, profit and client satisfaction in the sourcing markets in which Stateside does business. In this role, Garrett will lead Stateside’s business development and client engagement teams. Garrett’s responsibilities will include a focus on engaging a Disabled and Military Veteran work force, managing

Read more