Expertise - StatesideBPO

Our business is improving your business

Let Us Show You How

Leadership and Consulting That Delivers Results

Years of experience allow us to spot and correct the problems other companies miss. We’re relentlessly focused on building systems and services that meets or exceeds the specifications of our clients.

Medical Support and Healthcare

From Medical Device, Affordable Care Act (ACA) support to sourcing experienced and caring LPN’s, Registered Nurses, and Pharmacy Technicians, leverage our experience in supporting your customers that need this specialized contact center support.

Business Builder and Distributors

We understand the unique customer care requirements of a growing MLM and Direct Sales business. Our solutions are designed for Direct Sales and Multi-Level Marketing producers to provide the capability to handle complex calls from distributors in a manner that improves their personal websites, back-office system, and their need for speedy information.

Inbound Sales Contact Centers

We have the track record and the industry knowledge you need to create a smoothly-operating, worry-free inbound sales call center. We work tirelessly to match the skills of our sales teams to your requirements and follow your plans to build relationships with your customers that reflect your brand investments via phone, e-mail, or chat.

MAXIMIZE DESIGN NOT HEADCOUNT

Our approach is to run a call center like a consultant.  We are a contact center company, but sometimes we make recommendations that will actually reduce our size.  We are committed to going beyond answering your customer contacts by providing real solutions to improve your customer service and technical support.

FAST IMPLEMENTATION

If you need a quick, effective solution to your customer contact center needs, we have hundreds of pre-qualified agents.  Our technology partners are agile and well-prepared and our years of experience and knowledge allow us to spot trouble before it happens and launch training as quickly as six weeks after an agreement is executed.

Work At Home or On-site

Our mission to provide career opportunities to military veterans and people with disabilities drives our work-at-home model.  This gives our clients a very flexible solution that is optimized to meet even the most volatile volume patterns.We pair our unmatched agent model with the most advanced, cloud-based technology available in the market.

Great customer service

Let Us Show You How To Boost Revenue;Service;Customers For Your Organization.

Knowledge, History and Results

Our years of experience and a proven track record are your keys to a successful partnership. 

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