Our brand is Customer Satisfaction.
Experience as a Service.
Whether you need 24x7x365 live support, seasonal programs, after-hours or overflow customer service agents, our flexible call center solutions will support your operational needs. We offer a full range of Call Center Services within any channel and serving any business process.
Your sales center is an extension of your brand, with a call centers customer service being of the utmost importance. At StatesideBPO, our proven sales approach combined with professional agents and cutting edge technology enable us to add to your bottom line, one call at a time.
Your customers are talking online, on the phone and on social media. Be a part of that conversation and join in the dialog with our multi-channel response system that covers the complete spectrum of customer interactions.
The very best customers and contacts deserve nothing less than the very best service available from their customer support call center, customer care call center, tech support call center, and virtual customer service. Our call center monitoring and industry-leading resources can provide the level of care and knowledge needed to meet and exceed the expectations of demanding clients.
Building with vision
We know that when we assist our clients in improving results, we will have more opportunities to solve other complex customer communication challenges as a partner vs. being a vendor. That’s why we work to build long-term solutions that are right for your organization.
SOFTWARE AND REPORTING
Our development team will design and implement data feeds to give you a single, concise snapshot of our center’s performance.
Custom Designed Training
We will work with your existing training program or bring in expert consultants to redesign and optimize your existing curriculum or create a new training plan that brings results.
European and asian partners
We have partners operating worldwide with the same virtual model we use in the U.S. We can help build call center outsourcing services for international operations with as a few as 25 Full Time Agents in each locale.
Call Center Services
We will bring in our expert team to assess your needs.